Outcome Three


Reflection on Outcome Three

The artifacts I have chosen are examples of communication with clients. This will take the form of documentation of a technical and non-technical nature that I have created for clients. Clients of all levels use these documents, from entry level to C level staff. Technical and non-technical staff use these documents to use the systems developed and implemented by our company. It requires being able to communicate technical details in a simplistic way that non-technical people can understand. It required understanding the technology being used so I would be able to communicate it effectively to people of multiple skill levels. I selected this as my artifact because it is the best example of the outcome between my work, personal, and school life. The biggest challenge when creating these documents is being able to describe and simplify the procedures required for the tasks that the client needs to complete. Being able to do this in a clear, professional manner while not being too long or unengaging can be difficult.